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Customer Relationship Management, CRM

Aralco's CRM is extremely comprehensive and interacts with all modules and POS systems in real time. With its customer-centric features, this tool can help boost profits in the long run by enhancing customer retention.

One of the special feature is the Demographic Profiling of customer are user-definable to suit your own industry ( see below Special Screen ) and there are also 8 other tabs of  powerful information associated with each of your customer. These information are extensive and "fitted" in one area for your easy access and here they are:

User Definable Customer Demographics CRM
 

ARALCO CRM'S TAB INFORMATION

 

  • MAIN 
    Information such as Salutation, First and Last Name, Addresses, Phone, Fax, Discount Privilege, etc
     
  • SPECIAL SCREEN
    Information on additional demographic profiling user-defined by you for your industry

 

  • ACCOUNTING
    Information such as Account Balance, Credit Limit, Terms, Purchase Value, Accounts Receivable, Recurrring Fee, etc

 

  • SHIP TO
    Information such as multiple shipping address, contact details, etc

 

  • CREDIT NOTES 
    Information if any example due to refund, etc

 

  • GIFT CERTIFICATE
    Information if any purchased from the respective store POS

 

  • OS TRANSACTIONS
    Information if any on sales order, layaway, quotation, repair

 

  • SALES HISTORY
    Information on purchases match against invoices or receipts

 

  • WEB 
    Information of the customer to access website or ecommerce if integrated with Aralco Back Office Systems

 


  

 

 

Read about Membership Systems